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    Printing Help

    If you have the following questions, please find answers as below:

    1.How to prepare your file?

    2.How to uploading and proofing your file?

    3.How to Tracking, Changing or Cancelling Your Order?

    1. File Preparation Guides

    Applications Supported

    Our preferred file format is a print ready PDF file. Many current design and drawing applications will allow you to generate a PDF file right from the software. If yours does not, you would need to generate a PDF using Adobe Distiller if is available to you. Otherwise we will more than likely be able to work with your native files (please remember to include you images and fonts when uploading).

    Wons Printing supports the following layout programs:

     Adobe Illustrator drawing or vector graphics file
     Encapsulated postscript image file created using Adobe Illustrator; designed for high resolution printing of illustrations; standard file format for importing and exporting PostScript files
     Corel Draw Vector drawing file
     Tag Image File Format; preferred bitmap graphics format for high-resolution postscript printing
    .jpg or .jpeg
     standard format for photographic image compression developed by the Joint Photographic Experts Group
     Bitmap file created using Adobe Photoshop
     InDesign Document from Adobe Systems
     Portable Document File from Adobe Acrobat
     QuarkXpress Document or Data File
     Document file associated with Microsoft Publisher


    Please follow this guide to reduce potential problems,
    avoid additional costs and speed up production and delivery

    1). SCAN/SAVE
    Scanning resolution is usually twice the output line screen. A resolution of 300 dpi or close is ideal when scanning color and grey scale materials. B/W art should be scanned not higher than 600 dpi. Text should be at 400 dpi.  Always scan at 100% of the final size of your document.

    No RGB images. RGB is used for viewing images on a monitor. Please convert to and save all your images in CMYK mode. Your images will not output properly if your files are not set up in CMYK.

    3). BLEEDS
    A bleed occurs when the ink prints to the very edge of the paper. For bleeds, you must extend your artwork beyond the border page by 1/8 inch.

    Please spell-check your document and review all other information carefully before submitting your files to us to ensure accuracy.


    Please submit all image and graphic files used in your document

    Include the original copies of each graphic file.

    Include all supporting files used in the document

    Send the linked file of “placed images” in Illustrator or Quark.

    Do not embed image files into your layout

    6). FONTS
    Please submit your files with all the necessary fonts included – both screen & printer fonts used in your document. Without the printer fonts we cannot create a proof or plates for your print job.

    Please send us a mock-up or dummy of your job to serve as a guide.

    All files and medium sent to us should have client’s complete name and contact information.

    Please include a print out or checklist of each item you are sending.

    If you have any further questions, please contact us.

    2. uploading and proofing